Reference

Privacy Policy at maxmpo

We collect your account information so you can deposit via DANA, OVO, GoPay and QRIS, play your favourite games, and withdraw your winnings.

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maxmpo Privacy Policy at maxmpo
REACH US

Privacy Questions and Requests

Live Chat Contact our support team via live chat in the lobby during operating hours.
Email Support Send privacy requests and data subject access forms to our support email.
Account Settings View and update your personal details directly in your account under Profile > Privacy…
DATA SECURITY

How We Protect Your Privacy

Encryption and Storage

All personal and payment data transmitted to maxmpo is encrypted using TLS 1.2 or higher.

Cookie and Tracking

We use session cookies to keep you logged in and analytics cookies to understand how you navigate the lobby.

Account Verification

When you withdraw, we verify your identity using the payment method and details you provided at signup.

Third-Party Access

We share personal data only with payment processors, identity verification partners and where local law requires.

Data Retention Rules

Account data is retained while your account is active.

Your Rights

You can request access to your data, correct errors, or ask for deletion where local law permits.

Privacy Policy FAQs

We collect your name, email, phone, date of birth and ID number at signup. During play, we log your game activity, deposits via DANA, OVO, GoPay or QRIS, and withdrawals. Device type and IP address are also recorded for security purposes.

Payment credentials are encrypted and processed by our payment partners, not stored on maxmpo systems. DANA, OVO, GoPay and QRIS transactions use their own security protocols. We never see your full card or wallet details.

Yes. Contact support via live chat or email and request a data export. We'll compile your account history, deposits, withdrawals and game logs into a file sent to your registered email within 48 hours.

Only maxmpo staff with a business need can access your data – support agents, payment processors and compliance officers. We train all staff on data confidentiality. Data is never shared with third parties for marketing.

We retain account data while your account is open. After closure, records are kept as required by local financial regulations, typically 5–7 years, for dispute resolution and compliance purposes.

Contact our support team immediately via live chat or email. We'll investigate, secure your account and advise on next steps. We'll also notify you of any potential exposure per local law requirements.

We use session cookies to keep you logged in and analytics cookies to improve the lobby. You can disable cookies in your browser settings, but some features may not work. Cookie preferences can be adjusted at any time.